We Are Local Turramurra Techies That Help You With All Things Technology!
Explore our large range of technology services designed to meet all your needs.
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SmeadIT aspires to provide the highest quality of IT support and web development services. We aim to provide family-like care, meaning we treat you like family, giving you reasonable pricing, ongoing quality service, and aiming to resolve more than one problem each time. We understand that there are probably many things that you may need help with. At SmeadIT, we're there for it all and won't stop until you're satisfied.
The duration of each session depends on the nature of the service provided. For IT support, sessions typically range from 30 minutes to an hour, ensuring comprehensive troubleshooting and resolution. Web development projects involve longer timelines, with ongoing collaboration and milestone-based progress reviews. We strive to be flexible and responsive, adjusting session lengths to best accommodate our clients' needs and schedules.
SmeadIT offers a wide variety of services, including general tech support for your phone, computer, laptop, and more, as well as advanced services like web and app development for small businesses.
We offer flexible payment options for your convenience. You can choose between one-time payments for individual sessions or projects and recurring billing for ongoing services such as monthly memberships. We accept credit and debit cards, as well as invoicing and direct banking. Our billing process is transparent, ensuring clarity in costs, and can be customized to accommodate each client's budget and preferences.
At SmeadIT, we believe that meaningful connections are key to providing excellent IT support. Our personalized services are designed to fit your needs, whether it's for a one-time solution or ongoing assistance. We understand that ongoing support is crucial for many clients, and our recurring service options provide regular maintenance and assistance, ensuring your technology stays in top shape. This service is ideal for a variety of clients, including elderly individuals, small businesses, and enterprises seeking proactive solutions. We're here to build lasting relationships and tailor our support to meet your unique needs.
SmeadIT is available six days a week, offering support and services from Monday to Saturday. Usually from 9am - 6pm We understand the importance of timely assistance, and we're always happy to accommodate your schedule. You can check our availability and times on google
Real experiences from people we've helped with their technology needs
Darcy, you have a lovely manner and are very easy to talk to. You don't make the client feel stupid or uneducated. You inform them of how things work, how to rectify them as well as being respectful and very well mannered. I will certainly get you again for any tech needs I may have.
Excellent service, 5 stars, well and intelligently explained, with fun analogies. Darcy is skilful with communicating ideas and made the whole process stress-free.
I had been working on a technical issue on my computer for many hours and couldn't find a solution. I called Darcy who came out that same day and resolved my issue within 15 minutes. I was so relieved. Darcy was polite, punctual and explained to me what the issue was. He saved me many hours of stress. I would highly recommend SmeadIT.
SmeadIT provided exceptional service when my business network went down. Their quick response and technical expertise had us back up and running within hours, preventing what could have been a costly downtime. Their follow-up support was equally impressive.
As a senior who struggles with technology, I was delighted by the patience and clarity Darcy showed while helping me set up my new devices. He took the time to explain everything in terms I could understand and even created a simple guide for me to reference later.
I've tried several IT support services in the past, but SmeadIT stands out for their professionalism and knowledge. They helped migrate our entire office to a new software system with minimal disruption. Their ongoing support has been invaluable to our business operations.
